Privacy Policy

Last Updated: May 13, 2026

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At PIE Electric Inc. (“PIE Electric,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website and related communications.

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This Privacy Policy explains what information we collect, how we use it, and the rights you may have regarding your information.

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Information We Collect

We collect information in the following ways:

1. Information You Provide Voluntarily

When you submit a form, request a quote, schedule a service, contact us, or communicate with us in any way, we may collect:

• Name

• Email address

• Phone number

• Address (if provided)

• Project details or messages you submit

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We use this information to respond to inquiries, provide services, and communicate with you.

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2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• General referral source (how you found our site)

 

This information is used to help us understand website performance and improve user experience.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to help the site function properly, improve performance, and understand general usage patterns.

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Cookies are small data files stored on your device when you visit a website. They do not give us access to your device or personal files.

 

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are typically set in response to actions you take, such as submitting forms, navigating pages, or using basic site features.

 

These cookies help with:

• Website security and stability

• Form submission and functionality

• Basic site performance and load balancing

 

2. Analytics and Performance Cookies

These cookies help us understand how visitors use our website so we can improve performance, usability, and content.

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They may collect information such as:

• Pages visited

• Time spent on the website

• Device and browser type

• General geographic region (not precise location)

• How users arrive at our site (referral sources)

 

We may use first-party or third-party analytics tools, such as website analytics services (for example, Wix analytics or similar tools, and in the future potentially services such as Google Analytics or comparable platforms).

 

These cookies do not directly identify you but help us understand overall website traffic and usage trends.

 

3. Marketing and Advertising Cookies

These cookies may be used to measure the effectiveness of our marketing efforts and, if applicable, to deliver relevant advertising.

They may be set by advertising platforms such as Google Ads, Meta (Facebook/Instagram), or similar services if we choose to use them in the future.

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These cookies may:

• Track visits to our website

• Help measure advertising performance

• Support remarketing or audience targeting (if enabled)

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We do not sell your personal information. If advertising or remarketing tools are used, they are used only to measure and improve our marketing effectiveness.

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Cookie Consent and Control

Where required by law, non-essential cookies (such as analytics and marketing cookies) are only activated after you provide consent through our cookie banner or consent tool.

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You may choose to:

• Accept all cookies

• Decline non-essential cookies

• Adjust cookie preferences (where available)

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You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality.

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Third-Party Cookies

Some cookies may be placed by third-party services that we use to support our website and business operations, such as analytics providers, advertising platforms, embedded content, or scheduling tools.

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These third parties are responsible for their own cookie and privacy practices.

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How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates

• Schedule and deliver services

• Communicate with you about projects or appointments

• Improve our website and customer experience

• Send optional marketing or promotional communications (if you have opted in)

• Comply with legal or regulatory requirements

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You may opt out of marketing emails at any time by using the unsubscribe link included in those emails.

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Sharing of Information

We do not sell your personal information.

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We may share limited information with trusted third-party service providers who help us operate our business, such as:

• Website hosting and platform providers (including Wix)

• Analytics or website performance tools

• Email or communication services

• Scheduling or booking systems (HouseCallPro)

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These providers are only given the information necessary to perform their services and are expected to protect your information appropriately.

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We may also disclose information if required by law or to protect our legal rights.

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California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights regarding your personal information, including:

• The right to request access to the personal information we collect about you

• The right to request deletion of your personal information

• The right to request correction of inaccurate information

• The right to opt out of the sharing of personal information (if applicable)

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To exercise these rights, please contact us using the information provided below.

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Data Security

We take reasonable administrative and technical measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

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Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

 

PIE Electric Inc.
Phone: (805) 635-8987